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Mass Appeal Holiday shoppers biggest gripes

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Biggest holiday gripes!

Updated: Wednesday, 19 Dec 2012, 3:04 PM EST
Published : Wednesday, 19 Dec 2012, 3:04 PM EST

Seth Stutman

CHICOPEE, Mass. (Mass Appeal) - Most of us enjoy the holiday season, but with the good always comes the bad. Tod Marks, Consumer Reports' senior project editor and shopping expert joined us from Union Square Holiday market in New York City to share some of shoppers' biggest gripes.