Pellet Co. says payback being stalled

ENFIELD, Conn. (WWLP) - The pellet company that is under fire by Attorney Generals in two states said they want to refund money to customers who never got the wood pellets they paid for, but it may take longer than expected.

In a statement sent to 22News, New England Pellet Company said they're seeking permission through the bankruptcy court to convert assets into cash to give money back to eligible customers.

Attorney David Wenc said he has asked the Attorney General to hold off on their lawsuit because it is slowing the refund process, because any monies must now be diverted to the costs of litigation.

The company said they intend to defend themselves against what they call inaccurate and out of context allegations. They seek to determine whether the supplier and/or the deliveryman are ultimately responsible to these wood pellet customers.

The statement says on their own initiative the company has already refunded over $100,000 to many of their customers who paid for pellets that were never delivered.