Updated: Friday, 03 Jul 2009, 4:07 PM EDT
Published : Friday, 03 Jul 2009, 3:55 PM EDT
BOSTON (AP) - The state Registry of Motor Vehicles is closing 11 branches
statewide and opening five new branches in a move it says will save
$1.7 million annually.
The branch closings will begin this month in Lowell and end
in December in Boston.
Branches are also closing in North Attleboro, Cambridge, New
Bedford, Springfield, Southbridge, Framingham, Falmouth, Eastham
and Beverly.
The new branches will be opening at Massachusetts Turnpike
offices, toll plazas and visitor centers, where the Registry won't
have to pay rent.
New plazas in Boston and Charlton will be full service.
Branches in Natick, Bourne and Peabody will be "express" branches,
meaning they'll offer only core licensing and registration
services.
To limit wait times, the RMV is increasing efforts to direct
customers to its Web site for routine transactions.