• Photo
Google Inc.'s campus in Kirkland, Wash.

Google Inc.'s campus in Kirkland, Wash., is shown, Wednesday, Oct. 28, 2009, during a media open house. (AP Photo/Ted S. Warren)

  • Consumer Tech
Photos: 10 Valentine's Day Apps
Photos: 10 Valentine's Day Apps

Helpful mobile apps to make sure your Valentine's Day goes off …

Kodak to stop making cameras, digital frames
Kodak to stop making cameras

Eastman Kodak Co. said Thursday that it will stop making …

Facebook: Science of negative posts
Facebook: Science of negative posts

Study finds low self esteem is to blame for poor Facebook …

2.1 million viewers watched live stream of Super Bowl online
2.1M watched Super Bowl online

That's a small fraction of the record 111.3 million viewers …

Looking for work? There may be an app for that
Looking for work? There may be an app

Looking for a promising career in a lousy economy? A new study …

Advertisement

Google cuts fee to break contract

Google fee was dropped to $150 from $350

Updated: Tuesday, 09 Feb 2010, 12:16 PM EST
Published : Tuesday, 09 Feb 2010, 9:57 AM EST

WASHINGTON (AP) - Google Inc. is shaving $200 off the fee that it charges customers of its new Nexus One phone to break a service contract with T-Mobile, as federal regulators continue to probe such fees and the rationale for them.

Google's "equipment recovery fee" applies to customers who break their two-year T-Mobile contract after a 14-day trial period and before 120 days. A $350 fee that applied to new T-Mobile customers was lowered to $150, while a $250 fee for existing T-Mobile customers upgrading to the Nexus One was cut to $50.

Customers would still have to pay a separate early termination fee to T-Mobile USA Inc. That fee is $200 for customers who break a contract after the 14-day trial period and before 120 days. After that, it is prorated.

Although Google gave few details about why it made the change, T-Mobile said it had nothing to do with a Federal Communications Commission inquiry into early termination fees across the wireless industry.

"We have been looking for ways to improve our customers' experience, so we were able to work with T-Mobile to find a better solution for our customers," Google said in a statement.

Last month, the FCC sent letters to AT&T Inc., Verizon Communications Inc., Sprint Nextel Corp., T-Mobile and Google seeking information about their fees. Among other things, the FCC asked why customers who use Google's phone on the T-Mobile network have to pay fees to both companies if they break a contract.

The Nexus One phone costs $179 for customers who sign up for a two-year plan with T-Mobile, or $529 for those who purchase a version that can be used with any wireless network using GSM technology, including T-Mobile's. Google and T-Mobile do not charge termination fees for the higher priced version.

  • Comments (Login Not Required)

 

Advertisement
Advertisement

Advertisement