CHICOPEE, Mass. (WWLP) - The 22News I-Team read through state inspection reports of western Massachusetts nursing homes recently, and discovered a number of deficiencies.
We found claims of overmedicating patients and moldy kitchens, but some administrators say the reports only paint a fraction of the story.
"The statement of deficiencies don't show the A's, they only show the areas in which you were deficient, that's their job," said Kate Parker, Birch Manor Administrator.
Parker is the Administrator at Chicopee's Birch Manor Nursing Center , which gets a 5-star rating from the state. She says all nursing facilities struggle because most of their residents are on Medicaid which hardly covers costs.
"It's $33 per day per patient less than what it takes to provide care, so we are constantly struggling to provide quality care with minimal funding," Parker said.
According to the Massachusetts Senior Care Association , more people require care as the baby boomer generation turns 65 and, despite the constraints, spokesman Ernie Corrigan says most people are pleased with their care.
"Ninety percent of people who have experienced care in a Massachusetts nursing home would recommend it highly to their friends and family," Corrigan said.
The state conducts inspections every 9-15 months and grades facilities based on their findings.
They're available for the public to see to help when choosing a home, although Ludlow's Natalie Schloesser says she had better success after stopping in for a visit.
"You can get a lot of good feelings from just visiting and talking to staff, that sort of thing and this place seemed to be a perfect fit for us."