Fraudulent charges found on some Westfield Bank customer accounts

Crime

If you hold an account with Westfield Bank you may have noticed some fraudulent charges.

A small number of accounts were found to have fraudulent charges on them over the weekend. Chief Banking Officer at Westfield Bank Kevin O’Connor told 22news they have been working to find the source of the charges.

One viewer told 22News he noticed an ATM fee on his account from an ATM in Webster, Massachusetts. It’s more than an hour away from where he lives in Westfield.    

He says someone took more than $200 dollars from his account Saturday, and noticed at least 25 other people at the bank on Sunday with similar problems.

“We’re looking to see if there might be some suspect transactions on some people’s cards,” O’Connor said. “We were reached over the last couple of days by many people and we’re working to resolve any that we don’t know about.”

O’Connor told 22News everyone whose account was affected has been reimbursed.

The bank is checking to see if the charge is from a skimmer on an ATM or credit card machine. 

If you find fraudulent charges on your account, you should bring them to the bank’s attention right away.
 

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