Amherst creates phone line, email for COVID-19 questions and concerns

Coronavirus Local Impact

AMHERST, Mass. (WWLP) – The town of Amherst has set up a phone line and email address for residents to share concerns and/or questions regarding COVID-19.

According to the town of Amherst spokesperson Brianna Sunryd, staff will monitor and direct the calls and emails accordingly.

The creation of the phone line and email address is an effort to streamline responses to the community. Residents are advised not to use the phone line or email address to report emergency situations. If there is an emergency situation, residents should call 911. 

The number community members can call is (413)-259-2425 or email

According to the Department of Public Health on Wednesday, Amherst was ranked low risk on the COVID-19 map, which means the average daily case rate over the last 14 days was less than four cases per 100,000 people.

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