Mercy Medical Center opening vaccine clinic to eligible residents

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SPRINGFIELD, Mass. (WWLP) – Starting Monday, Mercy Medical Center in Springfield will begin offering COVID-19 Vaccinations for eligible community members who have made an appointment.

First responders, staff and residents of congregate care facilities, as well as health care workers who are eligible under the state’s Phase 1 guidelines are now able to sign up for appointments at Mercy Medical Center.

The hospital is offering those eligible for the vaccine an easy-to-use method for making an appointment. An appointment is mandatory, as the vaccine clinic cannot accommodate walk-in recipients.

Chief Medical Officer at Mercy, Dr. Robert Roose, said, “We saw such a significant response that we saw thousands of requests for application in just a day, a day and a half and we wanted to ensure that we can keep a transparent communication and match our capacity with demand so what we have done is just temporarily suspended receiving new requests.”

Dr. Roose added that new appointments will be able to be made once the hospital gets more vaccines in stock.

As of 6:30 AM on Monday, the website to schedule an appointment says, “Mercy Medical Center is currently managing a high volume of requests and is unable to accept COVID-19 Vaccine Scheduling requests at this time. If you have already requested an appointment, you will be scheduled accordingly and will receive a confirmation email. Thank you for your patience.”

When appointment scheduling resumes, you will then enter the required information online and you will be able to request a preferred appointment date and time. Then, you will receive a confirmation email within 24-48 hours with the date, time, and instructions for your appointment at the hospital.

Once available again, click here to make an appointment, click here.

The Department of Public Health has opened vaccinations to everyone is Phase One. That includes the following groups:

  • COVID-facing healthcare workers
  • Long term care facility residents and staff
  • First responders (police, fire, EMS)
  • Congregate-care facility residents and staff (correctional facilities, treatment centers, shelters)
  • Home-based healthcare workers
  • Non-COVID-facing healthcare workers

For more information on each group, visit

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