Struggles people are having booking COVID-19 vaccine appointment

Coronavirus Local Impact

SPRINGFIELD, Mass. (WWLP) – As the vaccine program in the state expands with more sites many people are having trouble actually getting an appointment.

22News checked each county and right now the Eastfield Mall has hundreds of spots open for next week that opened around 9:00 a.m., for those eligible. But 22News tracked the spots over the course of an hour, and they’re filling up quickly, hundreds booked in just an hour.

Baystate Health Whitney Avenue vaccine center in Holyoke also had available appointments.

In Hampshire County there were no appointments at any location, same thing in Franklin County. Two locations in Berkshire County had available spots.

22News spoke with one woman who struggled to find a location to help sign her parents up for the vaccine.

“It was only the first day everybody was trying to get on there. But again, if you don’t have somebody to advocate for you, I feel bad for these people,” said Susan Malinoski.

Since speaking with Susan, we were able to help get her parents an appointment.

“Stop & Shop is not even up yet. It’s like why are you giving that as a site if they’re not even up yet,” said Hank Senecal.

22News asked Stop & Shop about the demand they’ve seen after all their appointments filled up.
They gave us a statement saying:

“Stop & Shop has certainly seen a strong demand in our first few days of administering the COVID-19 vaccination at select store locations across the state. We expect to add more locations and to receive additional allocations of the vaccine in the coming days and weeks.”

The Hatfield and Rivermills Council on Aging as well as West Springfield Senior Center are also offering assistance with vaccine sign-ups. In Northampton, they’re offering help to people struggling with online COVID-19 vaccine signup.

The health department says to call 413-587-1219 leave a detailed message, and someone from the department will get back to you within two days.

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