AG study found competitive electric supply customers are paying more

Hampden County
AG study found competitive electric supply customers are paying more

Attorney General Maura Healey’s office is calling for an end to the competitive electric supply industry in the state.

A report from the attorney general’s office showed 15,000 Springfield residents paid an extra quarter of a million dollars to these companies in just one month last year.

The study also showed the companies used aggressive sales tactics, made false promises of cheaper electric bills, and targeted low-income, elderly, and minority residents.

Healey said an average low-income customer enrolled with a competitive supplier paid around $200 more on their electricity than someone using a utility like National Grid or Eversource.

One viewer told 22News he uses a competitive supplier for his home, but said people shouldn’t have to pay more than is fair for their electricity.

“Everyone’s working hard and scraping every last dollar they can and when you’re overcharging like that it just hurts the economy, really,” Michael Whitelock, of Holyoke, said.

Earlier this week, Healey announced Viridian Energy agreed to pay $5 million for allegations of deceptive marketing and sales tactics.

The company will pay $4.6 million in restitution to the affected customers. 

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