The Chicopee Police Department and the Chicopee Fire Department direct phone lines were down Thursday morning.
Chicopee Police Officer Mike Wilk told 22News that all business lines were down for the city’s public safety departments, and they asked residents to call or text 911 if they need to get a hold of them.
The lines are up and running now, for non-emergency calls you can contact police at 413-594-1700.
The city of Chicopee is the only community being affected by this outage.
•••PHONE LINES DOWN•••
2:15am ALL business lines for the POLICE & FIRE Departments are not working. 911 as well as 911 TEXT are working. Please, until this situation is fixed, dial or text 911 for ANY assistance… https://t.co/EbbaSquqQP— Chicopee Police (@ChicopeeMa_PD) January 31, 2019