SPRINGFIELD, Mass. (WWLP) – Hundreds of Eversource Energy customers in Springfield’s Forest Park neighborhood lost power Wednesday morning, and it was not the first time this has happened recently.
The outage, centered around the Forest Park Heights Historic District, affected some 530 customers at its peak Wednesday morning, according to Eversource’s outage map. According to Eversource Spokesperson William Hinkle, the problem was caused by a transformer failure, and the majority of power was restored in less than five minutes by isolating the outage and rerouting the power. Hinkle says backup generation provided power to the remaining customers while the repairs were being made.
22News received calls from viewers living in the area who said there had been multiple outages in the neighborhood recently.
Hinkle acknowledged that there have been four separate issues that have caused outages in the area. The first outages were on August 14 and 22, both caused by cable faults. On August 26, a lightning strike damaged the system, causing an outage, with Wednesday’s outage being caused by transformer failure.
“We focus every day on maintaining and upgrading our system to provide safe, reliable service to our customers, and know how frustrating it is for customers to lose power at any time, especially if it is more than once in a short period. While the recent outages have been caused by different issues, including lightning damage, our engineers are evaluating these outages and the local system for potential solutions to help better reduce the risk of similar outages in the future,” Hinkle wrote.
Some 2,100 Eversource customers were affected by the recent outages.