Local veteran claims a scammer changed his VA check deposit information

Chuck Trenchard is a local veteran who depends on his monthly VA check. 

He recently received a letter from the department of veterans affairs stating there was a request to change his direct deposit information. 

“And I said I did not authorize any since change. I said this that does not sound good. I checked my direct deposit which was supposed to be in there today it’s a little over $3000.. it wasn’t there,” Trenchard explains.

He says his monthly check not being accessible really hit him hard. 

“I have been getting my checks like clockwork for the last 20 years. I have never lost one,” Trenchard says. “It’s really a shock when you check your bank account and find out the money is not there.”

Trenchard claims this scammer knows substantial information about him. that includes his banking account information.  

“It looks like it came from right inside the VA based on the information that they had to have. It may not have been but I’ll tell you what.. if it didn’t. I bet you whoever got it is very good friends with somebody in the VA that got them the information,” he says.

The Veteran says he remains fortunate and is optimistic that the VA will resolve this, but remains worried for other vets that this may happen to. 

“There are a lot of single vets out there that’s all they get to live on,” Trenchard says.
 
News Ten reached out to the DVA and the director of the Dallas Office of public affairs and department of veterans affairs which includes Louisiana.

Their response was the following:

VA is in the process of contacting this veteran to resolve his concerns directly. We have on occasion learned of individual e-benefits accounts that have been fraudulently accessed.  VA takes fraud allegations and the security of veterans’ information seriously. When a fraud case is reported or suspected, VA investigates the incident and determines what actions are needed to protect the veteran’s benefits, report those responsible for the alleged fraud and make the veteran whole quickly.

The VA says safeguarding personally identifiable information or PII is a veteran’s best defense against being the victim of e-benefits and other fraud.  

If you know of a scam, email SMasters@klfy.com.
 

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