Eversource debuts new, enhanced outage map

Massachusetts
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Eversource Energy has debuted their new enhanced outage map Monday that will give customers detailed information of outages at their home or business. 

According to Eversource Spokesperson Priscilla Ress, the map allows customers to see how many of people are affected by an outage, when the outage occurred, and an estimated time of restoration.

Ress said, customers will also be able to report an outage using new features on the map. 

“Our new interactive map provides our customers with the critical and detailed information they value most- particularly how long an outage will take to repair,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “These upgrades highlight the many ways we are always working to serve our customers better.”

Ress said the new map is the company’s latest upgrade to provide customers with a greater level of detail as requested. 

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