Robocalls expected to increase as tax deadline approaches


SPRINGFIELD, Mass. (WWLP) – With tax season winding down, robocalls are going up. 

According to, an average of 700,000 complaints were made annually during the month of April by Massachusetts residents from 2016-18.

“This is the time of year when consumers are most vulnerable. Everyone’s in a rush to get it done, those who wait till the last minute or last week. Telemarketers and these robocalls know consumers are easy targets,” Milagros Johnson said.

Johnson, director of the Springfield mayor’s Office of Consumer Information, said the majority of those calls, are IRS schemes saying that you will suffer severe consequences if you don’t pay what you owe.

Some western Massachusetts residents said they’ve noticed an increase in these calls over the past few days.

“They say you’re going to be arrested, and that you owe all types of money when you already got your returns so it’s impossible but when it says IRS you get nervous,” East Longmeadow Resident Eva Stockhamer said.

“I think that it’s the best protection at this point, these telemarketers these robocalls are getting more and more savvy,” Johnson said.

Certain telemarketers and robocalls are starting to use numbers that have familiar area codes to increase the chance someone would pick up.

The IRS will never ask for your credit or debit numbers over the phone, demand immediate payment or threaten to arrest you. 

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