Samsung device glitch in texting app sends photos randomly

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(WTNH) — Complaints have started to surface on Reddit in addition to the Official Samsung Forums in regards to an alleged texting bug on select Samsung phones.

This glitch causes photos from Samsung Galaxy Note 8 and Galaxy S9 to randomly sent photos from a device’s camera roll to phone contacts via Samsung Messages, the default texting app.

Online posts from users who have been affected have claimed that no notification of the send was displayed and only learned about the issue upon receiving a response from a contact who received photos.

Samsung has sent Gizmodo a statement: “We are aware of the reports regarding this matter and our technical teams are looking into it. Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG.” 

To prevent this from happening, Samsung device users can go into settings and deny the ability for the app to access device storage, preventing sending any photos or files stored on the phone or download a new messaging app through the Google Play store.

Copyright 2018 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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