In June 2016, 911 dispatcher Stephanie Cifuentes took a call that forever changed the life of a Wasco, California family.
Cifuentes guided Kishna Nored over the phone through life-saving CPR after Nored’s husband, Stephen, suffered a sudden cardiac arrest.
Thanks to Stephanie’s step-by-step instructions, Stephen survived.
On Friday, more than two years later, the Nored family decided to surprise Stephanie at the emergency communications center to say thank you.
Cifuentes had no idea. She thought she “would be giving a tour of the communications center.”
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