Consumer Alert: Criminals know how to track your mail


NASHVILLE, Tenn. (WKRN) – Consumers beware, the Secret Service says your mail may not be safe in your mailbox.

Agents warn that the service known as Informed Delivery is being used by criminals to steal credit cards.

As first reported by KrebsOnSecurity, the Secret Service sent an internal alert to law enforcement agencies it works with closely. The alert, according to Krebs, referenced a case in Michigan in which 7 people were charged with stealing credit cards after enrolling those residents using Informed Delivery.

Here’s how the crooks do it: they simply visit and sign up as the homeowner of an address.

To sign up they answer a few basic questions that can be easily answered by accessing information somewhere on the internet such as Zillow. The criminals then give the postal service an email where they’ll receive the information.

Once enrolled the criminals receive an email every morning with photos of every piece of mail that will be left in the mailbox later that day. It allows the recipient of the email the opportunity to see packages that will be delivered and even change the address for the packages.

The USPS said there are security measures in place that will prevent information from being stolen, namely, that the homeowner will be sent a letter in the mail notifying them that someone had enrolled in the program for that address.

The Secret Service said that it’s a good idea for everyone to go on the USPS website and either sign up for the Informed Delivery service or opt out of it – before someone else does it for you.

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