CVS changing its on-hold jingle, music to the ears of one Massachusetts doctor

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FILE- In this Aug. 7, 2018, file photo a CVS Pharmacy building sign rests on a Jackson, Miss., store. CVS Health topped fourth-quarter earnings forecasts, but the nation’s second-largest drugstore chain also debuted a 2019 outlook that fell far short of Wall Street expectations. The company said Wednesday, Feb. 20, 2019, that it expects adjusted […]

(AP) — A Massachusetts doctor who pleaded with CVS to change its on-hold jingle is getting his wish.

The Boston Globe reports a spokeswoman for the pharmacy chain said Friday the company is in the process of updating its voice-response phone system, including the on-hold music that Dr. Steven Schlozman so hated.

The child psychiatrist at Massachusetts General Hospital penned a tongue-in-cheek letter to WBUR-FM last year saying the music haunted him “day and night.”

The letter sparked a nationwide debate with some people praising the music and others sharing Schlozman’s sentiments.

Schlozman says he thinks it’s great CVS is making the change.

CVS spokeswoman Amy Lanctot did not clarify whether the company is replacing the tune or improving sound quality.

She says the new system should be complete later this year.

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